TERMS & CONDITIONS

1. Agreement

These Terms andConditions (“Terms”) apply to the use of the website https://roseberypersonaltraining.com.au and to personal training, group training, assessments, nutrition guidance, HI-EMT / electromagnetic muscle stimulation treatments and related services provided by Rosebery Personal Training (“Rosebery PT”, “we”, “us”, “our”) at Suite 103, 30–40 Harcourt Parade, Rosebery NSW 2018.

By booking a session, purchasing a package, completing a form, or using our website, you agree to these Terms. If you do not agree, do not book or use our services.

The business is operated by Ali Amin, sole trader, trading as Rosebery Personal Training, ABN 36 324 713 311 (GST registered from 1 April 2021). Studio hours advertised on the website are Monday to Saturday, 6:00 AM to 8:00 PM. Entry is via 30–40 Harcourt Parade or the Mentmore Avenue door.

2. Services

We provide in-studio personal training, small-group and semi-private training, body assessments, personalised nutrition plans as described at sale, and HI-EMT / electromagnetic muscle-sculpting treatments at Suite 103, 30–40 Harcourt Parade, Rosebery NSW 2018.

Private personal training sessions advertised on the website are generally 60 minutes:

30 minutes dedicated 1-on-1 strength training plus 30 minutes supervised training. Off-peak private training specials with senior trainers Ali or Cristina are advertised for 9:00 AM to 12:00 noon daily.

Supervised group classes advertised on the website are generally 50 minutes (described as 40 sets of exercise), capped at 12 clients, with trainer supervision and form guidance.

Packages advertised on the website at the time of drafting included (prices may change; the price at checkout or on your invoice applies): 10x group personal training for $220; 10x private PT for $650; 8-week semi-private transformation (assessment and nutrition, 20 small-group sessions, 10 HI-EMT treatments) for $900; and 8-week private transformation (assessment and nutrition, 20 private sessions, 10 HI-EMT treatments) for $1,500. Trial personal training has been advertised at 50% off.

Head Coach is Coach Ali. Other trainers named on the website from time to time have included Cristina (senior trainer / 2IC), Nomi, Austin & Tamara. We may add additional trainers as required.

Session formats, duration, inclusions and prices are as advertised at the time of purchase or as confirmed in writing. We may reasonably vary class times,

trainers or studio layout. We do not guarantee any particular aesthetic, strength or body-composition result. Outcomes depend on attendance, effort,

nutrition, sleep, medical factors and other matters outside our exclusive control.

Third-party vouchers (for example Groupon) are also subject to the voucher issuer’s terms. Where those terms set a shorter expiry (Groupon personal-training vouchers have been stated to expire 3 months after purchase), the voucher terms apply to that purchase.

3. Eligibility, health and safety

• You must be honest in pre-exercise screening and tell us about injuries, illness, pregnancy, surgery or any condition that may affect safe training.
• You should obtain medical clearance if you have a relevant health condition or if we reasonably request it. Training and HI-EMT treatments involve physical exertion and inherent risk of injury.
• You participate voluntarily and at your own risk, except to the extent liability cannot be excluded under Australian law (including the Australian Consumer Law).
• You must follow trainer instructions, use equipment safely, wear suitable attire and footwear, and not attend if you are contagious or unfit to train.
• We may refuse or stop a session if we reasonably consider it unsafe.
• Minors may train only with parent/guardian consent and as we agree in writing.

4. Bookings

Bookings are made through our booking system (currently Mindbody) or as we otherwise direct. A booking is confirmed when the system accepts it and any required payment or package debit is processed. You are responsible for arriving on time. Late arrival may shorten the session; unused time is generally not extended or refunded.

5. Payments, packages and pricing

Prices are in Australian dollars and include GST unless stated otherwise. Payment is due as specified at checkout or on invoice. Packages, specials and trial offers are subject to the conditions stated at purchase (including expiry).

Unless a consumer guarantee requires otherwise:

• Prepaid sessions and packages are personal to you and not transferable without our written consent; unused sessions expire on the date stated at purchase, or if no date is stated, 6 months after purchase for standard packs and 3 months for heavily discounted trial/special offers; lost or unused sessions after expiry have no cash value.
• Promotional pricing (including trial discounts and seasonal specials) cannot be combined unless we say so, and we may withdraw a promotion at any time for future purchases.

6. Cancellations, late cancellations and no-shows

Please cancel as early as possible so we can offer the slot to someone else. Unless a different rule is stated at the time of booking:

• Cancel 24 hours or more before the session start time: no charge; cancel less than 24 hours before, or fail to attend: the session is forfeited from your pack, or if paying casually the full session fee is payable.
• We may waive a late-cancel fee once as a courtesy in genuine emergencies, at our discretion. If we cancel (trainer illness, equipment failure, emergency), we will rebook you at no extra cost or credit the session. We are not otherwise liable for consequential loss arising from a cancelled session.

7. Studio rules

You must:  

• Treat staff and other clients respectfully;   
• Not film or photograph other clients without their consent;
• Not use illegal drugs or attend intoxicated;
• Store bags and bikes only in designated areas;
• Leave equipment clean and safe after use.
• We may suspend or terminate services without refund of unused sessions (except as required by the Australian Consumer Law) if you seriously or repeatedly breach these Terms, harass others, or create a safety risk.

8. HI-EMT and treatment services

HI-EMT / electromagnetic muscle stimulation treatments are not a substitute for medical care. They are not suitable for everyone (including some implanted devices, pregnancy and certain medical conditions). You must complete any screening we require. Results vary. We will explain the session process at the studio.

9. Nutrition guidance

Any nutrition plan or advice we provide is general lifestyle guidance for fitness goals. It is not personalised medical nutrition therapy, dietetic treatment or a diagnosis. Consult a GP or accredited practising dietitian for medical or clinical dietary needs.

10. Website use

You may use the website for lawful personal purposes. You must not misuse it (including introducing malware, scraping content at scale, or attempting to bypass security). Website content (text, branding, photos, program descriptions) is owned by us or our licensors and may not be copied for commercial use without permission.

The website may contain links to third parties (including booking and social platforms). We are not responsible for those sites.

11. Intellectual property and photos

Our programs, written materials, branding and website content remain our intellectual property. If you consent to progress or transformation hotos/videos, you grant us a non-exclusive licence to use them for studio marketing (website, social media, in-studio display). You may withdraw consent for future use by emailing us; we will take reasonable steps to stop new use but cannot recall third-party shares already made.

12. Australian Consumer Law and liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (ACL) or other laws that cannot be excluded.

Where our services are not of a kind ordinarily acquired for personal, domestic or household use, our liability for a breach of a non-excludable guarantee is limited, to the extent permitted by the ACL, to resupplying the services or paying the cost of resupply.

To the maximum extent permitted by law, we are not liable for loss or damage that is indirect, consequential, or caused by your failure to follow instructions, disclose relevant health information, or train within your capacity.

You are responsible for your belongings at the studio. We are not liable for lost or stolen property except to the extent caused by our negligence and not excluded by law.

13. Privacy

We handle personal information as described in our Privacy Policy on the website. By using our services you acknowledge that policy.

14. Changes

We may update these Terms from time to time. The version current at the time of a new booking or package purchase applies to that purchase. Continued use of the website after a change constitutes acceptance of the updated website terms.

15. General

These Terms are governed by the laws of New South Wales, Australia. If a provision is invalid, the rest remain in effect. Our failure to enforce a right is not a waiver.

These Terms, together with the specific package/offer terms you accept at purchase and our Privacy Policy, are the entire agreement for the relevant

services.

16. Contact

Rosebery Personal Training

Address: Suite 103, 30–40 Harcourt Parade,

Rosebery NSW 2018

Email: info@RoseberyPersonalTraining.com.au

Phone: 0490 190 421